The N.C. Department of Information Technology has partnered with AT&T to retire the TDM technology used by North Carolina’s public sector customers and to provide options for these customers to migrate to IP-based services.

The contract that provides these TDM services will expire on Dec. 31, 2025, and it will not be extended. After contract expiration, the remaining services will be subject to much higher tariff rates.

It is imperative that all state and local government customers that purchased AT&T TDM services through NCDIT’s state legacy voice contract work with AT&T and NCDIT to replace their following TDM-based technology.

Project Goals

  • Partner with industry experts to develop achievable project plan and transition legacy telephony technology.
  • Engage customers to discuss current AT&T telephony service inventories and alternate solutions.
  • Complete transitions by Dec. 31, 2025.
Tab/Accordion Items

Project Scope

  • CENTREX
  • POTS
  • Ready Line Toll-Free
  • Audio Conference Services
  • PRI
  • Long Distance DS1s (Dedicated)
  • Analog Private Line
  • Remote Call Forwarding
  • Metro Ethernet
  • Analog Voice Trunks
  • DSL
  • MegaCom Toll-Free
  • Point to Point Megalink
  • BRI ISDN

Project Status

DateActivity
November - December 2024Swannanoa and Group one discover, order and install
October - November 2024Plan determination and inventory gathering
September 2024AT&T and NCDIT project kickoff
September 2024Professional Services engagement with AT&T signed

Upcoming Activities

DateActivity
December 2024 to February 2025Group Two discover, order and install
January to March 2025Group Three discover, order and install
February to April 2025Group Four discover, order and install
March to May 2025Group Five discover, order and install
May to July 2025Group Six discover, order and install
June to August 2025Group Seven discover, order and install
August to October 2025Group Eight discover, order and install
October 2024 to December 2025Group Nine plan, design and migrate

  • TDM Project is focused on AT&T services.
  • TDM Service for other telecom carriers will be completed in the future.
Off