NCDIT-Managed Solutions

Physical site security includes:

• Coded key cards and zoned access to different areas of the building
• On-site security personnel
• Surveillance cameras throughout the facility and grounds
• A database of individuals authorized to access the facility
• 24/7 secured customer access, with all visitors escorted
• All visitors, contractors and/or vendors must be escorted by a green badge holder in order to access the raised floor of the facility.

Hosting services provide a variety of business continuity services based on the customer’s recovery time objective. 

NCDIT's core infrastructure recovery time objective is 72 hours. Core infrastructure is defined as common services and components such as Active Directory and Commvault services that support all state enterprise requirements. Agencies must provide for supplemental recovery hardware in their application design requirements.