Save more on your testing investment and cost of quality by using our Software Quality, Security & Testing Shared Services Model:
- Subscribing customers can access and leverage a “best in class” SQS software solution as a shared service utility without having to fund the significant up-front investment to acquire deploy a comparable in-house solution.
- Subscribing customers have on-demand access to SQS subject matter expert resources, methods, techniques and best practices when needed.
- Subscribing customers can achieve significant economies of scale associated with a shared service approach, which yields a low cost of use.
- Low-cost access to this testing technology will encourage and support SQS tasks within agency software development life cycles, which will ultimately produce better-performing applications that also meet functional expectations. This, in turn, leads to improved end-user satisfaction and lower costs for IT application development, maintenance and support.
Example Testing Investment & ROI Analysis
| Project Stage | Service | No Formal Testing | Manual Testing | Automated Testing |
|---|---|---|---|---|
| Testing | Staff | $0 | $60,000 | $60,000 |
| Infrastructure | $0 | $10,000 | $10,000 | |
| Tools | $0 | $0 | $12,500 | |
| Total Investment | $0 | $70,000 | $82,500 | |
| Development | Fix Bugs Found (Count) | 250 | 250 | 250 |
| Fix Cost (Internal Failure - $10 Per Ticket) | $2,500 | $2,500 | $2,500 | |
| Testing | Fix Bugs Found (Count) | 0 | 350 | 500 |
| Fix Cost (Internal Failure - $100 Per Ticket) | $0 | $35,000 | $50,000 | |
| Customer Support | Fix Bugs Found (Count) | 750 | 400 | 250 |
| Fix Cost (Internal Failure - $1,00 Per Ticket - Unacceptable Defects Identified by NCDIT and Repaired Over Life of Release) | $750,000 | $400,000 | $250,000 | |
| Total Cost of Quality | - | $752,500 | $507,500 | $385,000 |
| Decrease in Cost of Quality | - | N/A | $245,000 | $367,500 |
| Return on Investment (ROI) | - | N/A | 350% | 445% |
| Customer Feedback | - | BAD! MAD! | OK! Not Bad! | GOOD! |
| Notes | - | - | Testers found almost half the defects that customers would have found. It is a process improvement, and customers are happier. |
More defects found at the testing phase. It is a big improvement over initial situation. Customers are much happier with the more thoroughly tested system. |