Zerto Disaster Recovery

Safeguard your organization’s data and applications 24/7 by implementing highly dependable business continuity strategies. Zerto’s disaster recovery and back-up solutions eliminate the risks and interrupted business operations associated with any data loss caused by hardware failure, natural disasters, cyberattacks and other data-related threats. 

  • Reduce the risk in accomplishing your mission and goals.
  • Protect and recover data as well as your applications.
  • Quickly recover when your organization’s IT systems go down.
  • Roll back using a failover and pick different checkpoints to make sure your applications are consistent.
  • Replicate virtual machines from one location to another.

Zerto simplifies data management across on-premises, private, public and hybrid cloud environments.

Please note: NCDIT is no longer onboarding customers to this service as it transitions to a different solution. 

Getting Help

Support Get Technical Support
NCDIT Service Desk: 919-754-6000
Support Hours 24/7
Tab/Accordion Items


  • Disaster recovery and backup software is used for virtualized and cloud infrastructures. 
  • Integrate seamlessly between your on-premises and cloud infrastructure.
  • The hardware- and technology-agnostic solution is supported with platforms including VMware vSphere, Microsoft Hyper-V, Microsoft Azure, AWS, Google Cloud, Oracle Cloud and IBM Cloud.
  • Synchronous and asynchronous always-on replication is achievable with thousands of recovery points. 
  • Real-time replication is available for every change to the target journal and restoration to any point in time.
  • Protect multi-virtual machine applications by replicating them, as one cohesive unit, to and from any virtual machine’s platform.
  • Use any checkpoint to failover between your primary and secondary data center. If your data is not correct, roll back to a different checkpoint.
  • Centralized management monitors on-premises, public, private and hybrid cloud environments and simplifies disaster recovery operations.
  • Intelligent dashboards provide the real-time and historical status of your applications and data within your multi-site, multi-cloud environment.
  • Analytics tools make it easy for users to spot trends and troubleshoot compute, storage and network resource issues.
  • Use what-if scenarios to determine future storage, compute and network requirements.
  • Recovery settings are configured during installation to simplify and accelerate the recovery process. Automate network reconfiguration after setup.


  • Protect and easily recover applications, files, virtual machines and entire sites running on hundreds of dissimilar machines because Zerto works at the virtual machines level.
  • Consolidate your data center, and easily migrate virtual machines from one data center to another with minimal downtime and effort.
  • Protect your critical tier 0/1 system’s production servers, applications, and data, and get them running again as quickly and easily as possible.
  • Keep data in-sync with low recovery point objectives and fast recovery time objectives.
  • Failover your Microsoft Exchange servers to have mail quickly flow thru your disaster recovery site. 
  • Backup your virtual environment. Replicate mission-critical virtual machines across your organization to secondary sites as a disaster recovery solution.
  • Manage Zerto with limited disaster recovery staff.
  • Easily install, configure, add new systems, and set up or modify replication groups with a single web interface.
  • Get real-time status with the mobile application. 
  • Easily test your disaster recovery failover process to verify that you’re ready for any disaster with minimal downtime and report your findings for audit purposes.
  • Test new code by easily creating and then deleting fully functioning test sites.

Request Process

NCDIT is no longer onboarding customers to this service as it transitions to a different solution


  • Service requests that incur a cost to the agency will typically require approval from the requesting agency’s CIO, financial officer or manager, depending upon your agency's requirements. 
  • Any staff with access to the NCDIT Service Portal may engage the team for support or information.

Requirements & Customer Responsibility

Required NCDIT Services None
Other Technical Requirements & Prerequisites
  • WAN service router (provided by NCDIT)
  • State network connectivity
Customer Responsibility
  • Agency staff are required to submit a ticket using the NCDIT Service Portal for additional support or information regarding this service. 
  • The staff and agency receiving services are also responsible for defining requirements.

Expected Delivery

Acknowledgment Time NCDIT is no longer onboarding customers to this service as it transitions to a different solution
Turnaround Time

NCDIT is no longer onboarding customers to this service as it transitions to a different solution


Suggested For Any state or local government agency as well as educational institutions
Required For None
Spotlight Customers
  • N.C. Division of Employment Security
  • N.C. Ports Authority

Support Process Submit a ticket using the NCDIT Service Portal or contact the NCDIT Service Desk at 919-754-6000.
Service Support Hours Support for the service is available 24/7.
Service Availability The service is available 24/7, excluding planned outages and maintenance windows.
Standard Maintenance Windows Sundays: 4 a.m. to noon
Service Communications
  • Changes or outages that might have an impact on customers are communicated through the NCDIT Communications Hub and Agency Change Advisory Board. 
  • The agency's admin for this service will support communications to the agency users of the service..
Service Level Agreements NCDIT Global Service Level Agreement

Approved rates for this service are published in the NCDIT Rate Schedule.
View NCDIT Rate Schedule

Training & Help 

Zerto Help

Other Related Links


Related NCDIT Services

Cloud Services