Notice of 725A Contract Termination Without Cause

With telephony vendors embracing Voice over IP technologies in recent years and many customers migrating to these solutions, the N.C. Department of Information Technology has decided not to renew statewide contract 725A – Telephony Premise Equipment and Maintenance after the current contract period ends Dec. 31, 2024.

Participating state agencies or local government entities will follow their agency’s procurement policies and procedures to procure premise equipment or maintenance for PBX services currently covered under the 725A contract.

There will no longer be a statewide convenience contract to facilitate these equipment and maintenance requests.

NCDIT will continue to offer hosted VoIP services (excluding PBX/TDM premise equipment and/or maintenance) to qualifying agencies. These services will be provided via our Next-Generation Enterprise IP Telephony service, or through the 725T state term contract.  

Please contact Keith Blackley at keith.blackley@nc.gov if you have questions.