Webex vs Teams
Microsoft Teams vs. Webex: Audio Conferencing Features1
| Feature | Microsoft Teams | Webex |
|---|---|---|
| Basic Audio Conferencing | Yes | Yes |
| Dial-In Numbers | Local and International | Local and International |
| Toll-Free Numbers | Not supported by default | Not supported by default |
| Call Controls (Mute, Hold, etc.) | Yes | Yes |
| Caller ID | Yes | Yes |
| Call Recording | Yes (Cloud Recording) | Yes (Cloud Recording) |
| Transcription | Yes (Live captions available) | Yes (Live captions available) |
| Noise Suppression | Yes | Yes |
| Music on Hold | Yes | Yes |
| Meeting Lobby | Yes | Yes |
| Integration with Other Tools | Yes | Yes |
| Mobile App Support | Yes | Yes |
| Desktop App Support | Yes | Yes |
Key Differences
Integrations: Microsoft Teams seamlessly integrates with the Microsoft 365 suite while Webex integrates well with other Cisco collaboration tools and other third-party tools.
Overall
Both Microsoft Teams and Webex provide robust audio-conferencing features suitable for most businesses.
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Solution features are subject to change at any time.
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